Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional. At Personalized Hearing Care, we pride ourselves on developing long-term relationships with our patients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.

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Karissa Jagacki Au.D, CCC-A President and Owner
Doctor of Audiology

Dr. Jagacki is the President/Owner of Personalized Hearing Care, Inc.

Karissa L. Jagacki, Au.D., earned her Doctorate of Audiology degree from Central Michigan University and completed her undergraduate studies in Audiology and Speech Sciences from Purdue University. She was hired by the Michigan Ear Institute following graduation and worked there until she purchased Personalized Hearing Care, Inc. in 2002.

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Her credentials include certification by the American Speech Language Hearing Association and a State of Michigan Audiology License. She is a Fellow Member of the American Academy of Audiology, a member of the Michigan Academy of Audiology, a member of the Academy of Doctors of Audiology, and a regional alumni representative for the Audiology Program at Central Michigan University. Dr. Jagacki is also a member of the Plymouth Lions Club.

Dr. Jagacki was named 2011 Business Person of the Year in Westland and received People’s Choice Best Audiologist by the Observer and Eccentric Newspapers in 2013, 2014, and 2015.

Personally, Karissa is married to Jeff with two active, growing boys. In her free time, she enjoys watching her sons’ sporting events, volunteering at her children’s school and church, reading, and spending time up north boating, fishing, snowmobiling, and skiing with family and friends.

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Kim Carnicom M.A., CCC-A
Staff Audiologist

Kim Carnicom earned her Master’s Degree from Western Michigan University. She completed her undergraduate studies at Michigan State University. She is a HUGE “Sparty” fan. Kim has been with Personalized Hearing Care for over 20 years. Her credentials include certification by the American Speech Language Hearing Association, a State of Michigan Audiology License, and a State of Michigan Hearing Aid Dealers License.

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Kim is a Woodhaven native and has lived “Downriver” her whole life. She has been married to her husband Eric for 20 years and they have 2 children Avery and Lainie. In her free time, Kim enjoys spending time at their cottage and cheering for her children at all their sporting events.

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Darlene Ramey
Practice Manager

Darlene joined Personalized Hearing Care in September, 2002. She manages our Westland & South Lyon offices. She has been married to Wayne for 30+ years and has three adult children, Matthew, Amanda (William), and Andrew (Megan). Darlene has 5 grandchildren and is looking forward to welcoming more.

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In her free time she loves to travel, volunteer with the homeless, is active in Church and community outreach and spending time with her family. Darlene is a chaplain and a missionary in Guatemala and in the Dominican Republic. During her missionary trips to these countries, Darlene provides vision screenings and fits glasses to vision impaired people.

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Chelsea Bear
Office Administrator

Chelsea has lived in Garden City all her life and has been with Personalized Hearing Care since 2008. She earned her Masters of Science Degree in Humane Studies with Certification in Nonprofit Leadership from Madonna University. Chelsea also has a Bachelor of Science Degree in Criminal Justice with Certification in Homeland Security and Animal Cruelty Investigation.

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She is recently engaged to her fiancé Brad and is planning their wedding in May of next year. In her free time, Chelsea enjoys spending time with her family and three dogs, working out and traveling to new places.


Janine Baker
Office Administrator

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